Alfa Laval - Manufacturing industry

Service for separators - manufacturing industry

An Alfa Laval centrifugal separator will perform for decades if you look after it properly. But you have to familiarize yourself with the manual and make sure you use genuine spare parts and the right tools. We provide specific service kits with genuine spare parts and a comprehensive package of detailed service instructions. We even have service videos on how to properly maintain your separator.

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Technical documentation 

Looking for manuals and other technical documentation? Your local Alfa Laval representative can assist you in identifying the correct documentation for your specific separator model to make sure you get the right materials for your installation. 

Contact us

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Troubleshooting

If something goes wrong with your separator, you need to get to the bottom of it quickly. Alfa Laval experts have the knowledge and experience to solve major issues before they lead to extensive downtime and maintenance costs.

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Alfie 500 - Troubleshooting - if it does not start up properly

This video explains what to do if your Alfie 500 doesn’t start up properly or starts running but then soon stops. 

Alfie 500 - Troubleshooting - All goes out to the oil tank

This video shows you how to fix your Alfie 500 when there is no or little flow through the regular outlet and all the liquid discharges through the oil collecting tank.

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Training

We like to think that when you purchase an Alfa Laval separator, you buy peace of mind. But your crew needs to be suitably trained to keep the process going. The more effectively they work with our centrifuges, the higher the reliability and the lower the cost of ownership.

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Spare parts

Our centrifugal separators are pretty easy to maintain. If you want trouble-free operation, all you normally need to do is order a separator service kit and fit it. You’ll find the right service kit for your needs in our product guide. Request a quote below.

Learn more and request spare parts

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Our offering

Our separators will operate for years and years if you look after them. All you need to do is familiarize yourself with the manual and make sure you use genuine spare parts and the right tools. We offer a comprehensive package of detailed service instructions and specific service kits with the genuine spare parts.

  • Maximum uptime
  • Long working life
  • Ready-to-use kits simplify preventive maintenance and save time
  • Reduced order handling time
  • Rapid delivery from global distribution network

Preventive maintenance package

Alfa Laval Preventive Maintenance includes an intermediate service (IS) or a major service (MS) packaged in a box with the parts you need. The service interval depends on running hours or a fixed period of time.

We recommend that you:

  • Always follow the service instructions in the separator manual
  • Perform an Intermediate Service every 3 - 6 months (2-4,000 hours)*
  • Perform a Major Service every 12-18 months (8-12,000 hours) depending on machine type and process conditions*

Service agreements 

Alfa Laval Service Agreements are tailor-made solutions that combine any of our services to suit your specific needs during the lifecycle. The agreements help maximize performance and reduce your operating costs as well as giving you peace of mind. They also give you full control over your maintenance budget.

Read more about Alfa Laval Service Agreements

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Ease of installation, operation and maintenance

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Alfie 500 - unboxing

This video shows how your ordered Alfie will arrive. All the packages are opened and contents are shown and explained.

 

 

Alfie 500 - how to operate

This video explains how to operate the Alfie 500. You will see how to set it up and start cleaning your industrial fluids. 

 

Alfie 500 - how to operate (by-pass)

This video explains how to operate the Alfie 500. You will see how to set it up and start cleaning in a by-pass setup.  

 

Alfie 500 - how to operate (tank)

This video explains how to operate the Alfie 500. You will see how to set it up and start cleaning in a tank-to-tank setup.  

 

Alfie 500 - cleaning of the bowl

This video shows how to clean the Alfie 500 in order to get accumulated solid contamination particles out of the bowl.

 

Emmie 2 - cleaning of the bowl

This video shows how to clean the Emmie 2 in order to get accumulated solid contamination particles out of the bowl.

 

Alfie 500 - exchange pump seal

This video shows how to exchange the mechanical seal on the feedpump to prevent leakage and loss of performance.

 

Alfie 500 - exchange of o-rings

This video shows how to exchange the O-Rings which should be done at least once a year during intermediate service. 

 

Emmie 2 - Exchange of o-rings

This video shows how to exchange the O-Rings which should be done at least once a year during intermediate service. 

 

Alfie 500 - exchange dampers

This video shows how you exchange the vibration dampers if it vibrates during operation or at least once a year.

 


 

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Looking for product leaflets? 

In the document list to the right you can see and overview of all product leaflets for our separator range or use the search function to look for more specific product information. 

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Wherever you are in the world an expert is always at hand

If you have any service or support needs just get in touch with us either through your nearest Alfa Laval contact or fill in the form on the right.

 

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That information is stored and processed in accordance to our privacy policy.

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